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Return Policy
Return Policy
Items must be returned within 15 days of receipt.
Returned items are subject to a 20% restocking fee.
All items must be returned in the original containers. All items must not have been used and/or installed if returned.
Items and packaging must be in resalable condition.
Customer pays shipping cost of return, we recommend insuring any package over $100 value.
Must email returns@lakecountypipe.com to get a RMA Number that must be included with the return.
Returns without an RMA# will be refused.
DAMAGED ITEMS MUST BE REPORTED WITHIN 3 Days of Delivery - NO EXCEPTIONS.
Cross Shipping
We do not ship replacement products until the RMA has been completed (cross-ship). If you need a replacement product before the RMA is completed, you may place a new order, independent of the returns process
All returns are subject to our inspection and approval