Tankless Water Heaters
888-758-6270

Mon-Thurs 7AM-6PM CST Fri 7AM-4PM

 

My Cart: 0 item(s), $0.00

Return Policy

 

  • Returned items are subject to a restocking fee of 20%
  • All items must be returned in the original containers.
  • Items must be unused/uninstalled and in resalable condition.
  • Items must be returned within 15 days of receipt.
  • Customer pays shipping cost of return, we recommend insuring any package over $100 value.
  • Must email [email protected] to get a restocking RMA Number that must be returned with item.
  • Please make sure to include the RMA number with your return.
  • Returns without an RMA# will be refused.
  • DAMAGED ITEMS MUST BE REPORTED WITHIN 3 Days of Delivery - NO EXCEPTION.
  • Cross Shipping
    We do not ship replacement products until the RMA has been completed (cross-ship). If you need a replacement product before the RMA is completed, you may place a new order, independent of the returns process.
  • Please wait...